Not at all — it dramatically reduces manual busywork. Reps continue chatting in their familiar WeCom interface while the AI Copilot handles routine FAQs, conversation summaries, and tag suggestions via the sidebar, letting reps confirm in one click or step into deep discussions anytime.
DEPLOYMENT & FAQ
Flexible StepOne Private-Domain Agent Deployment Tiers for Every Stage
From turnkey cloud consoles to air-gapped Domestic IT (XinChuang) on-premise deployments built for major state-owned enterprises and financial institutions.
Standard Cloud Edition (SaaS)
Ideal for growing sales and SCRM teams standardizing WeCom reception and tagging
Per-Seat Subscription / Rapid WeCom binding & onboarding
- ✓ Unified WeCom reception desk, controlled RAG Q&A & 5-stage customer funnel
- ✓ Centralized HQ tag dictionary & automated high-intent opportunity alerts
- ✓ WeCom sidebar AI conversation summaries & suggested follow-up pitches
Enterprise Integration Edition (PaaS)
POPULAR
Built for multi-division enterprises integrating deeply with CRM, ERP & ticketing
Enterprise Subscription / Cross-BU routing & bi-directional APIs
- ✓ Multi-BU routing rules, RBAC data isolation & seamless departed-rep account inheritance
- ✓ Standard Webhooks & REST APIs for bi-directional CRM sync of summaries and deals
- ✓ Domain knowledge tuning, chat compliance QA dashboards & onboarding enablement
On-Premise Enterprise Edition
Designed for financial institutions and major SOEs with strict data sovereignty mandates
Air-Gapped Intranet Delivery / 100% on-premise chat & contact residency
- ✓ Dedicated deployment of LLM and SCRM hub inside your private cloud or local data center
- ✓ Certified for Huawei Ascend (Rich AIBox) compute and Domestic IT (XinChuang) databases
- ✓ Financial-grade sensitive-term auditing, encryption & masking, plus 24/7 StepOneAI support
FREQUENTLY ASKED QUESTIONS