StepOne Voice · Flagship Voice AI

Human-Grade Enterprise Voice Agent
Outbound, Inbound & 100% QA in One

Down to 200ms* natural barge-in and zero-silence async tool calls—handling 24/7 outbound & inbound calls with seamless human handoff.

StepOne Voice · Real-Time Voice Contact & QA Hub
Voice Console ↗
● Live Customer Barge-In: Instant Stop & Active Listening Async Order API Lookup: Zero Dead Air
Click here to open widget · Talk live with Voice AI Start Call →
[Customer Barge-In] Hold on — I have a last-minute business trip tomorrow afternoon. Could we move it to Thursday at 10:00 AM?
[Voice Agent] No problem at all, Mr. Wang! I've rescheduled your appointment to Thursday at 10:00 AM, and a confirmation SMS is on its way.
✓ Call summary automatically synced to CRM ✓ 100% Compliance QA Score: 99.2
Sub-200ms*
Natural barge-in latency (controlled network benchmark)
3-in-1 Closed Loop
Outbound AI + Inbound Support + 100% Automated QA
Full-Stack Noise Suppression
VAD, AEC & denoising eliminate crosstalk and background noise
Native CTI Compatibility
Seamless integration with Genesys, MRCP & enterprise CRMs
STEPONE VOICE · PRODUCT SHOWREEL

StepOne Voice Showreel: Human-Grade Millisecond-Response Intelligent Voice Platform

A 59-second deep dive into natural barge-in as low as 200ms* on controlled networks, zero dead-air async backend lookups, the unified Outbound/Inbound/100%-QA workbench, and air-gapped Sovereign On-Prem delivery with Genesys/SIP.

🎧 AV Specs:Executive Mandarin Voiceover + Immersive Dual-Track Sound Design · 1080p HD (00:59)
CHAPTER JUMPS · Jump to Key Highlights Click for instant scene jump
CORE CAPABILITIES

Four Core Capabilities Purpose-Built Around Real Enterprise Workflows

Explore Workflow & Governance Boundaries →
Outbound Lead Gen & Activation 01

Batch lead qualification, event invitations & dormant customer reactivation

Automates first-round lead qualification, attendance confirmations, store-visit reminders, and dormant-account check-ins — capturing intent tiers, key objections, and callback windows directly in your CRM.

24/7 AI Contact Center 02

Round-the-clock resolution for FAQs, order lookups & service requests

Eliminates after-hours missed calls and peak-hour queue drops, invoking order and logistics APIs asynchronously mid-call while transferring frustrated callers or complex cases to human agents with instant context summaries.

End-to-End Streaming Voice Engine 03

Crystal-Clear Hearing · Grounded Answers · Zero Talk-Over

Unifies streaming ASR, semantic barge-in detection, controlled RAG Q&A, and expressive neural TTS — pausing immediately when customers speak and picking up context effortlessly.

100% Automated Voice QA 04

Full-volume transcription, risky-promise alerts & service scoring

Replaces traditional 3% manual random sampling with 100% automated inspection of courtesy standards, unauthorized promises, recurring objections, and sentiment shifts — pinpointing risky audio clips in one click.

INTERACTIVE SCENARIO AUDITION · Mic-Free Call Walkthroughs

4 High-Frequency Enterprise Scenarios · Live Barge-In & Async Order Lookup

Replay authentic call cadences across wealth management, automotive, logistics, and B2B software without enabling your mic—or click the floating widget on the right for a live voice conversation anytime.

Millisecond Natural Barge-In & Rescheduling When the client interrupts mid-sentence to reschedule, the Voice Agent halts playback instantly, switches to active listening, and updates the CRM calendar in real time.
[Voice Agent] Hello Mr. Lin, this is the Wealth Client Center calling to confirm your 3:00 PM private asset allocation briefing tomorrow afternoon—does that time still work for you?
[Client interrupts mid-prompt] Hold on—I just had an urgent business flight to Shanghai come up tomorrow afternoon. Could you move my slot to Thursday at 10:00 AM instead?
[Voice Agent] Of course, Mr. Lin! Your briefing is now rescheduled to this Thursday at 10:00 AM, and we'll text your advisor details and digital pass to your mobile shortly.
📞 30s Live StepOne Advisor Phone Callback Demo
🛡️ Protected by Image Captcha & Official StepOne SMS Verification
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INTERACTIVE ROI CALCULATOR · Contact Center Efficiency Estimator

Calculate Online: How Much Agent Capacity Can StepOne Voice Unlock?

Adjust the sliders for your current team size and daily call volume to estimate monthly AI outreach capacity and 100% QA coverage gains under a human-AI collaboration model.

50 seats
5 seats (Agile Growth Team) 300+ seats (Enterprise Contact Center)
80 calls/day
40 calls/day (Consultative Engagement) 200 calls/day (High-Frequency Screening & Alerts)
✦ Human-AI Workflow Recommendation: Let AI handle 100% of first-round lead qualification, 24/7 after-hours coverage, and full-call QA auditing, while human agents focus on closing high-intent opportunities qualified by AI.
Monthly Concurrent AI Outreach Capacity
264,000
standardized outbound & inbound calls/mo
Estimated High-Value Agent Hours Freed
5,500
hrs/mo redirected to core deal closing
Compliance & Call QA Coverage Surge
3% → 100%
Auto-flags compliance risks & high-intent objections
* Estimates assume a standard enterprise human-AI collaboration benchmark (22 working days/month); actual concurrency and pricing depend on workflow assessment.

One Unified AI Agent Suite · A New Paradigm for Omnichannel Enterprise Customer Operations

Powered by StepOne's proprietary Wenquxing LLM and parent Richinfo LLM, aligning marketing, sales, support, and operations around a unified customer profile. Book a tailored solution demo and deployment assessment with our industry advisors today.

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